Goods purchased on this site are subject to the following terms and conditions
Availability Occasionally goods may not be available. No legally binding agreement exists until your order is processed. If we cannot deliver the good or service we will inform you and refund your account with the full cost.
Payment Payment for goods and services can be made with all major credit cards. By clicking the order button you are authorising us to deduct the cost of the goods or services and delivery costs where applicable, from your account.
Refunds will only be given at the discretion of the Company Management.
Newspapers and Border Life magazine.
We are unable to accept returns for newspapers and Border Life magazine.
Calendars/Historical Maps/Tea Towels
Unsuitable items If you are not happy with any of your gift purchases from our site, you may return the item within 10 days from the date of receiving the goods. On the condition that all goods returned are received in their original packaging and in a re-saleable condition, your card account will be credited with a refund (we are unable to refund postage). However, the cost of returning unwanted items is your responsibility and it is recommended that you use a registered delivery service to ensure we receive the goods in perfect condition. (This does not affect your statutory rights as a consumer.)
If you were unable to sign for the goods or on opening the package the goods are found to be faulty, please inform the carrier and ourselves within 48 hours.
If you are returning goods, please e-mail us, complete with your order number, product code & description and a brief reason for return to: - NicolaSmith@tweeddalepress.co.uk
We are also contactable by Telephone 01289 306677 or Fax: - 01289 307377 we will give you full return instructions to help the procedure run as smoothly as possible.
Currency Prices on our site are displayed in (list currencies, when building you site we recommend, Pounds Stirling, US Dollars and Euros) We will not accept payment in any other currency
Legal Position These terms and conditions shall be governed by and construed in accordance with the laws of Scotland.
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Shipping and Handling All international purchases are shipped Airmail where the service exists. All UK purchases are shipped first class post.
Reaching Us If you need to reach us, please email firstname.lastname@example.org. Alternatively, you can call on 01289 306677 (International +44 01289 306677 ) or fax us on 50 21239. You may also write to us at Tweeddale Press Ltd., 90 Marygate, Berwick-upon-Tweed, Northumberland, TD15 1BW, UK.